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Reviews
Positive:
In the run-up to the purchase, we had a lot of contact with Tomas, everything was done very quickly and professionally, all ideas and suggestions were received, after initial problems with a couple of jets, the bug was quickly fixed in cooperation, we are totally happy with the Hot Tub
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Positive:
Very satisfied with our purchase, delivery in Normandy 3 weeks after the transfer ... The team is very attentive and keeps you informed. Not easy to make a transfer abroad and yet we passed the course with great satisfaction, the price is unbeatable! We strongly recommend Hot Tub Team
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Positive:
Very pleased with the quality and how fasted they were able to supply our product. Highly recommended
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Positive:
Mini-pool made to measure according to my needs, taking care of every single detail and accessory. Hot tub team is an excellent consultant, useful advice and management of all phases of the excellent order. Fast realization and delivery times. High quality of materials and finishes. Highly recommended!
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Positive:
Thank you
The hot tub arrived today and your delivery driver was awesome helping to get it sited. The tub is fantastic and we have spent the evening relaxing watching the stars come out. I have recommended you to two friends who are very impressed with the tub
Once again thank you.
Clem and family
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Positive:
Very pleased with the quality and how fasted they were able to supply our product. Highly recommended
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Positive:
Ordered a hot tub from the hot tub team and the whole process was excellent, from communication right through to delivery. The product is fantastic and we all love it
Thank you
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Positive:
There is always a risk of purchasing from a web page. Researching the best I would and communicating with the online chat representative 'Tomas' we agreed on a deal that allowed me to purchase with calculated risk, Paypal was used as a deposit and the remainder on delivery. The HT Team kept me informed on the build and offered many options to improve my purchase. Repeatably confirm my exact order the tub was expertly constructed and delivered in a matter of weeks. Everything arrived as expected bar a few unexpected delivery options (comes on a pallet which you are expected to off load. I recommend you make arrangements to have this delivered somewhere they can off load for you. I was informed it is light enough for 4 men to lift, not from the back a wagon its not). Overall, very happy. Initial heating 1-2 hours, reheat the following day in less than 1 hour. Highly recommend the insulation, I'm sure this will be even more beneficial in the colder months (May now).
Suggestions:
Supply/sell a waterproof box with an extension cable UK customer can fit a UK plug.
Supply/sell a 32mm reducer/hose for the outflow waste water.
Supply/sell wood treatment oil.
Supply/sell thermometer
Supply/sell thermo protective gloves
Offer better support on the stove, how best to light, run the stove with what material.
Positive:
The Hot Tub arrived yesterday at 17:00. The driver helped to get it into the garden, and by 22:00 I was looking at the stars from my new tub.
Thanks for the incredible service and your excellent communication.
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Positive:
I LOVE the tub.
I just emptied and refilled it this week.
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Positive:
Dear Leva,
The hot tub was delivered yesterday at 18.00.
We have not installed it yet, but it looks very nice.
I did not know that the truck would be so big and could not get closer to our house, but in the end we got help from a friend and neighbors. We were six people in total.
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